Webii.net - Careers @ Webii.net

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Careers @ Webii.net
Serving Austin and beyond since 1996

Webii.net (WebXess, Inc.) is an established Web Hosting firm with excellent growth opportunities. All positions listed here are for our corporate headquarters in Austin, Texas. Please feel free to submit a resume for the following position types. You will be contacted if there is a job available matching your skill set. Please, no recruiters or staffing firms.

Job Type: Entry-level Technical Support/Customer Service

Customer Support Representatives are responsible for incoming inquiries by phone, email, and live online chats. Primary areas of responsibility include learning about Webii's product offerings and sharing technical knowledge / problem solutions with customers.

Qualification / Requirements:

Excellent communications skills
Up-beat and self-motivated persona
Familiarity with regular use of computers
Good familiarity of the Internet
Good familiarity with e-mail use and setup
Familiarity with web hosting and/or web design
Self-disciplined and quick-learner
Ability to manage daily tasks efficiently
E-commerce software experience a plus
Bilingual in any language a plus

Full-time and Part-time positions may be available (between Mon-Fri, 9a-6p). We provide necessary training to help you understand our business. Many opportunities available. Health benefits available for eligible full-time employees.

Job Type: Outbound Sales Representative

This position seeks a highly motivated, aggressive Sales personnel to assist with generating new customer leads and to promote new customer sales. Interested applicants should possess the following qualities:

Experienced in the Sales Industry; Experience in Web hosting/Internet Related Sales a Plus
Self-motivated with a positive "go-getter" attitude
Able to locate new prospects and build new customer relationships
High-level outbound communication skills in a variety of mediums
(eg: phone, email, in-person)
Familiarity with Web Hosting/Technology trends a big plus

This position will prove to be very beneficial in many ways:

Base-pay plus aggressive commission earnings
Work alongside friendly staff members in an established firm
Sharpen your technical knowledge while you learn from the best

Full-time or Part-time positions may be available. Please indicate the hours you prefer. Health benefits available for eligible full-time employees.

Job Type: Unix Systems Administrators / Programmers

This position will be responsible for administrating multiple Solaris 2.6 severs. Servers are running on Apache 1.3.x web server software. Interested individual must have familiarity with Perl and shell scripting. Knowledge of mSQL, Postgresql, MySQL, Python, and JSP a plus.

Qualifications / Requirements:

In-depth knowledge of the TCP/IP protocol suite as well as the following technologies: HTML, HTTP, FTP, NNTP, SMTP/MIME, POP3, IMAP4, SSL, CGI, DNS, DHCP, qmail, Apache Web Server
Perl, C++, CGI, SH
Experience with Solaris installation, implementation, and on going support
Ability to work independently and manage time efficiently
Knowledge of Python and Java Servlets a plus

Full-time or Part-time positions may be available. Please indicate the hours you prefer. Health benefits available for eligible full-time employees.

Job Type: Programmer

Interested applicants should be proficient/knowledgeable in the following:

C, Perl, cgi, Java, Java script
mysql, postgresql
Unix environment, Solaris system
* Python, PHP, Java Servlets/ JSP are a plus

We seek individuals who are highly motivated and reliable, and who are able to sufficiently manage their time. Must be a team-player with abilities to work individually and with good communication skills. We offer flexible schedules for both P/T and F/T. Health benefits available for eligible full-time employees.

Job Type: General Customer Service / Sales / Reception

Customer Service / Sales Representatives are responsible for incoming customer calls, emails, and live online chats. Primary areas of responsibility include learning about Webii's product offerings and sharing technical knowledge/ problem solutions with team members.

Qualification / Requirements:

Excellent communications skills
Proven customer service skills
Familiarity with Windows 95 or above
Good familiarity of the Internet
Good familiarity with e-mail (should know difference between POP3, SMTP)
Familiar with the difference between an ISP (dialup) and an IPP/WPP (hosting)
Comfortable with light typing
Ability to work in a team environment, or independently
Ability to manage daily tasks efficiently
Some technical background a plus
Bilingual in any language a plus

Job Type: Internship Opportunities

Webii often opens its doors to college students seeking work experience by means of an internship. Interns may learn a variety of communication skills as well as become familiar with various modern technologies.

When working alongside our technical support staff, the intern will engage in common day to day tasks that supply our customers with supreme customer service and technical assistance.

A technical support representative generally conducts the following duties:

Answer incoming emails from customers about their account features and technical issues.
Answer incoming phone calls regarding technical questions or issues with current customer accounts.
Become familiar with current technologies and research information to assist in troubleshooting customer issues.

When working in general customer service and office administration, an intern may engage in some of the following activities:

Answering incoming phone calls from persons asking general questions about Webii services, or from existing customers with general questions about their account.
Answering incoming emails regarding general sales related questions about Webii services.
Day to day office tasks such as writing light correspondence, organizing information into spreadsheets, data entry, and sorting mail.

To learn more about possible internship opportunities, please email us.

Apply for a Position
Please browse our site to learn more about the company and what we do. Interested individuals may email careers@webii.net for more information or to submit a resume. Please indicate the job you are applying for in your subject line. You may also fax your resume to (512) 241-1773. Please, no recruiters or staffing firms.

Notes:
Positions listed on this page reflect job types that WebXess, Inc. considers. These positions may not represent a current opening nor match an available job. All candidates are welcome to submit resumes for positions that reflect the above listed skills, for consideration in possible current or future openings. Various job search engines or job web sites list outdated information or information that was not authorized for post by WebXess, Inc. WebXess/Webii does not guarantee the information listed on other web sites.