Technical FAQ

When I use the WebFTP feature in my Control Panel, why doesn't my file upload?

Be sure to include both the full path to your file in the "Local filename" box, as well as the file name in the second box below where it specifies: "Remote filename". Commonly, if the "Remote filename" box is left empty, the file will not complete the upload process. You may either copy the same file name as you used previously, or you may rename your file to a different name.

For Example:

If your local filename path is: "C:/Folder/myfile.html", your remote filename should read: "myfile.html". You may also choose to rename this file to something else, meaning you could instead type: "myfile2.html" into the remote filename box.

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