We are a very satisfied customer of yours and brag about you frequently. You
host our website. 3rd host we've had, and you're the best.

Honors & Recognition
Webii has received honors from its customers in more ways than one. In January 1999, we were elected as one of eight original Hosting firms recognized in ISPCheck's Guaranteed! Web Hosts Program*, where we were given a 5 star rating.  The program was decided through a number of tedious surveys, tests performed on our technology and by customer feedback. (Webii/WebXess, Inc. remained a participant in the program until its discontinuation in 2001.)

But don't take it from us, read what our customers have said about us! See below for many of the comments that customers are willing to share about our services. We would like to extend our thanks to those who have allowed us to share their comments.

Thank you for your prompt response and for upgrading the spam filtering software. I have followed your instructions and my webmail inbox is now empty. You are a great team.
Thank you.

Edmond

Once again, you guys have been great!
I just wish that some of the other people that I have to deal with were like you.

Mike W.

Thank you for your excellent, quick and timely service.
Webii is the absolute best hosting service in the industry today !!!

Donna Hicks-Mitchell

When we chose your company we expected 100% satisfaction based on reviews. Every day I realize fifty great reviews per day could not do Webii and Mercantec enough justice.  Your company assists us with everything needed, no matter how large or small...

Stephen, Briley Manufacturing, www.briley.com

I just wanted to take a moment to say thank you for taking care of all these little things I have thrown your way.

World Wind Kites

Thank you. I'm very happy with your service. Something I thought would take me twice as long as you quoted came out much less than I expected. I credit this on your willingness and expertise in trouble-shooting my errors. Thanks, enjoy your weekend.

Nanette

Dear Support Manager,

I had occasion to call your technical support line today and I got excellent customer service from Ray. He was very helpful, professional and courteous.  He was able to explain technical information in a way that I could understand, which was most appreciated.

Thank you,

Barbara Lee

If finding a reliable hosting service gives you a reason to take two aspirin, then you must try Webii, as we did. Webii will cure your web hosting headaches! Every sales and support staff member at Webii always resolve my problems promptly!!

James M.

I am happy, as well as every client that I have sent to you is...Your team is kind, responsive, and quality. Your service is always up when we need it. Thank you for many years of Xllent service.

Aaron Upshaw
c9design.com

Thank you as always for your amazing service. Even Spiderman hasn't saved as many lives as Webii : )

Jonathan Sprinkles

We have been with WebXess [Webii] for four years, and our site has never been down. We have dealt with the same support representative, Ray Chan, for four years...an arrangement which has provided exceptional continuity.  Whenever Ray is unavailable, support is immediately available by an equally knowledgeable staff who solve problems quickly, and do not leave us stranded on hold, or stuck dealing with a voice mail box. Thanks for the great service!

Park Studebaker O.D.
Owner, LensesForLess.com

I have been involved in all kinds of areas of the computer industry since 1985... and many others as well.... I have to again renew my complement to u guys...I really have not seen customer service at this level of care and attention and promptness...U guys are a rare breed.... keep it up... makes all the difference!!!

Ara

Hi!  I just wanted to take a minute to express my appreciation for the help that Ray has provided on a few recent occasions.  He is always prompt, courteous, and patient when I have a question regarding my site that you guys have been hosting for a number of years.  I used to work in several management positions and I know that it's important to hear these things about your employees. Thanks!

Jason Crouch, Realtor

I have been with your company for some time and have never experienced a problem with my account. I have been with several hosting companies and have experienced all sort of problems that caused my site to be down. Not so with Webii, my site is always up.  I have experienced some terrible phone support but [at Webii] everyone is always friendly and willing to help.

Marlon Martin, M-Productions

Thank you so much for all the help you provide, high quality customer service.

Olen

Several years have passed since I began having my site hosted with WebXess and in those years I have referred all of my clients to WebXess for their hosting services needs as well. I continue to be 100% satisfied with the services you offer for the rates you charge and I'm especially impressed with your outstanding technical support.

Clark Bortree
www.killyman.com

To Whom it may Concern:

Our corporation is solely responsible for the evaluation of Customer Service and the Customer Experience. We usually report this feedback directly to the parent company. I'd like to think we are one of the Best in our industry.

Furthermore, my personal experience with the internet, including the use at least 15 different Internet Host providers for my 20+ domains, lends some credibility to what I'm about to report. All too often, Internet Host services providers ( ISP's) publish this beautiful page of features available with their service and once you're signed up you find out how screwed you really are. Next comes " Zero " support, inconsistent servers, and to say the least, enough frustration to power a small city...

Which brings me to my point. I Wholeheartedly believe in giving credit where credit is due... Our corporation uses an Austin based ISP by the name of WEBII or http://Webii.net. We have used their service for about two months now, and I have nothing but Positive things to say about them. And my business requirements in our ISP generally requires a little bit more than most clients for initial set up. However the Webii Support and Sales teams always remained ready and willing. We almost went with DellHost.com for this service. In weighing the Webii features and benefits like price lock, current hardware / software compatibility, support availability and server up-time, we determined Webii to be a more "Complete Host." Now months later, I am Very Happy with the service provided by Webii or http://Webii.net and would Highly Recommend their services to any business who needs Reasonable, Premium hosting services.

Respectfully,

R.  Wilson
Undercover ShoppersRus, Inc.

I have to say that I used to host with a local firm here in St. Louis and I could never even get them on the phone much less ever get any kind of help or support from them. I was a little nervous about what kind of support I would get from an out of town firm. Obviously, my fears were unfounded. You've been a tremedous help today - thank you VERY much! :)

Tommi

You guys are AWESOME! I recently had an issue with my email that had me perplexed, mostly because I am not the most technical of people. Your great tech support team did a fabulous job helping me pinpoint the genesis of my problems-the email program.

I appreciate Webxess [Webii] because of your ability to handle all of my needs from the trivial to the mission critical. You have gained my complete support and trust. Please keep doing what you do best-creating happy customers.

Thank you,

Jonathan Sprinkles, Founder
www.sprinklisms.com

Thanks for the quick response. The support team continues to exceed my expectations. Keep up the good work.

Jim J.

Thanks very much for your help. That seems to have worked. Also, I greatly appreciate your responsiveness. Having been a long time computer and Internet user, I generally don't expect much from customer support and rarely resort to it. You've proven a great exception to the rule.

Wayne

During the last five years, I have received great support from WebXess (Webii), and must give you credit for maintaining my site with almost zero downtime...I think this is a remarkable technological achievement on your part and you should be commended for it.

C. Lee

In short, I highly recommend them to you. As for the price, you can't beat the price, especially when you weigh in the intangibles of first rate support and quick installations. Whether you are doing a simple web site or a full on e-commerce or web application, they will promptly install things on your server if required, such as MySQL or MSQL or PHP (typically your server will already be
configured for you).

I recommend a Unix server...our's has never required a reboot in 2 years. We have had Windows servers that had to be rebooted once a day. THAT IS NOT FUN :-)

Kind Regards,
Scott, Robust Tech

Olmnet has been using WebXess (Webii) for hosting and e-commerce for various accounts for the last three years. We do web development and e-commerce and as a result we work with various hosting and e-commerce providers. I would be very comfortable in saying that WebXess (Webii) has been and continues to be the best provider we have worked with throughout this time.

Their service is reliable, there is virtually no down time, the technical support staff is well trained, and most importantly the response time to any inquiry, request, support or other issue is by far the fastest compared to other services we have worked with. Furthermore I would say that is it well worth the price if I consider that inferior services charge about the same amounts. I would recommend WebXess (Webii) without any reservation.

Best regards,
Michael, Olmnet.com

...I certainly do appreciate it. It's simply another example of the excellent, unbelievably speedy personal service I've become accustomed to over the four years or so I've had hosting accounts with WebXess (Webii). Actually, I've had very few dealings with you because nothing ever goes wrong.

You can't imagine what an absolute joy and delight I take in dealing with a company in these times without having to negotiate a voice-menu and/or voice-mail system just to try to talk to a human being, or without having to wait days for a reply to an email. WebXess's down-home customer-relations policies are a sterling example from which thousands of other companies could learn a valuable lesson.

I've said it before and I'll say it again to anyone in the market for a web host: WebXess (Webii) is a world-class host and a better one simply doesn't exist -- anywhere...

Kindest regards.
Henry

I own a company that utilizes one of your e-commerce plans and I must say that after using two other web hosting companies who were awful, I was so happy to have Mercantec refer me to your company.  I have been so pleased with the service and support.

-Lynn Of all of the hosting places I looked at, and of all the other places that myself or my friends have used in the past, you are by far the best thing out there.

Whenever I had a problem, even when it wasn't directly your responsibility, your company always came through, especially where others didn't.

I remember the first days of setting up ibill on the site with their very faulty instructions, scripts and programmer/helpers. ibill had things so messed up I was besides myself, but all it took was an email to your support staff and they walked me through the correct way of doing things and fixed all of the problems ibill had with their own system for me.

Customer service and reliability has always been number 1 with you...

Best of luck and wishes,
JM

Thank you very much. I didn't realize I could delete those files. In fact, I wondered what they were about. I am not exactly an expert. Your support is absolutely excellent. My problem is solved and I am wiser.

Robert

..I have found another client for you guys and I expect the same excellent service you have provided us for the past few years. You guys are the very good and have excellent customer service. I have been telling my company about you guys and have convinced them to change from PacBell to your hosting services.

Best regards,
Shahram

Man, you guys are awesome. Thanks for the prompt service. I can see that I made the right choice in webhosts.

Kerry

As usual, thank you for the speedy response and awesome service!

Have a great day,

Stefany

Thank you so much for responding to our needs so quickly. Our client was panicking, but now they are able to relax! We really appreciate your responsive to all of the emergency situations we always seem to have!

Its great to have someone like you to work with!

Danielle, Career Communications, Inc.

Let me just say first off that your support has been great so far! Timely and accurate, many thanks, good customer relationship management, thank you.

Nathan

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